FOR RETAILERS

Unlock new catogories. Engage a wider audience. Boost online revenue.

You focus on your retail strategy and customers — we manage the supplier coordination, operational flow and integration support 

Litmus gives retailers a managed way to add supplier-powered online range with low upfront cost, coordinate operations and test new categories without carrying additional inventory.

WHY IT WORKS

Not another software pitch. A managed operating model

  • Curated Category and product selection


  • Order pathway supported through trusted intergration partner


  • Supplier Management


  • Returns and exception handling are defined from day one.

What LiTMUS manages

We sit between retailer and supplier to coordinate the operational layer that usually creates friction in DSV and marketplace programs.

Supplier onboarding

Supplier setup, product requirements, operational readiness and ongoing supplier communication.

Catalogue coordination

Product titles, imagery, descriptions, attributes, category mapping and range updates.

Order flow

Coordination from retailer order through to supplier fulfilment and tracking updates.

Returns support

Supplier coordination for returns, faults, replacements, damaged goods and customer resolution workflows.

What this means for retailers

Each operational layer creates direct retailer benefit: broader range, less internal workload and a clearer process from onboarding to returns.

Curated Supplier Access

Because Litmus manages supplier onboarding, retailers can access a curated supplier and brand network without sourcing, onboarding and coordinating each partner directly.

Controlled  Expansion

Because Litmus manages catalogue coordination, retailers can expand online range with selected suppliers and categories while keeping control of what appears on their website.

Low-Lift Order Flow

Because Litmus manages the order flow, retailers reduce internal workload across supplier follow-up, fulfilment coordination, tracking updates and reporting.

Returns Support

Because Litmus manages the order flow, retailers reduce internal workload across supplier follow-up, fulfilment coordination, tracking updates and reporting.

Retailer FAQ

Is Litmus marketplace software?

No. Litmus provides managed marketplace operations. Integration can be supported by a specialist systems partner.

Who fulfils orders?

Suppliers fulfil orders directly under the DSV model, while Litmus coordinates supplier communication, order support and operational issues.

Who owns the customer experiece?

The retailer keeps the customer relationship, customer experience and category direction.